Customer Privacy Policy for Nova Dayne & Co.

Effective Date: September 24, 2024

At Nova Dayne & Co., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our online store and make purchases.

1. Information We Collect

When you visit our website, we may collect the following types of information:

  • Personal Information: When you create an account, place an order, or sign up for our newsletter, we may ask for personal information including your name, email address, shipping address, and payment information.

  • Usage Information: We collect information about how you use our website, including your IP address, browser type, and pages visited.

  • Cookies: We use cookies to enhance your shopping experience. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To process and fulfil your orders

  • To communicate with you regarding your purchases and inquiries

  • To improve our website, products, and services

  • To send you marketing communications, where permitted

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third parties who help us operate our business, such as payment processors, shipping companies, and email service providers.

  • Legal Compliance: If required by law or in response to legal requests, we may disclose your information.

4. Data Security

We take the security of your personal information seriously. We implement reasonable technical and organizational measures to protect your data from unauthorised access, loss, or misuse. However, please be aware that no method of transmission over the internet is entirely secure.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to any inaccuracies in your personal information

  • Withdraw your consent for us to use your information for marketing purposes

To exercise these rights, please contact us using the information provided below.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us through our Contact Us page.

Thank you for choosing Nova Dayne & Co. Your trust means everything to us, and we are committed to keeping your personal information safe while bringing fun to you and your pup!