• Within 30 days of delivery you can initiate a refund by emailing returns@novadayne.com (return shipping costs are not included) Once return is initiated we will provide you with shipping options, once item is received you will receive confirmation of a full refund less selected shipping cost.

    • If your product arrives defective, kindly send a picture to returns@novadayne.com within 3 days of delivery. Include your choice of a refund or a replacement (shipping on us) and we will review for approval.

    • At this time we do not process exchanges. Please ensure the size added to your cart is correct before purchase.

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Illustrated close-up of a puppy's face, with a black and white coat, expressive eyes, and floppy ears.